Hold the Power button until you see the Samsung Galaxy logo.Here’s how to get into the Samsung Galaxy S7 safe mode: If a hard reboot doesn’t work, you can try starting your Galaxy S7 in safe mode. Music will still play and the notification light will still blink, but users are unable to wake their phone up.Ī temporary fix is to perform a hard reboot, which involves pressing and holding the Power and Volume down buttons simultaneously for 10 seconds. Some Samsung Galaxy S7 users have reported on the “Black screen of death,” where the phone appears to still function but will not wake up no matter what buttons are pressed. This also sometimes works if you have strange green or purple bands showing up on your screen. Go into Settings > Display > Screen mode and select AMOLED Photo or Basic to see if your problem is solved. Some users have found that hard resetting the phone by pressing and holding the Power and Volume down buttons can fix the green screen issue, but only temporarily.Īnother workaround you can try is to go into the AMOLED settings and try a different mode. Contact Samsung as soon as possible to start the repair process. If your screen is turning green, the display is defective and needs to be replaced. In some cases it will do this when unlocked too, in others it will look normal when the display is on like in this YouTube video. The phone slowly fades to a green screen when the phone is locked.

The problem manifests itself typically (but not exclusively) if you have the always on screen enabled. A small number of Samsung Galaxy S7 and S7 Edge phones have a problem where the screen turns and stays green. If your screen has turned green, you’re not the only one.

If the problem still rears its ugly head, contact your carrier or Samsung directly to see if you’re eligible for a replacement device. To wipe just your SD card, head over to Settings > Device Maintenance > Storage, then hit the three dots in the top right corner, and go Storage settings > SD card > Format. Be sure to backup your SD card contents before attempting this as formatting your card will wipe it of all data. If the problem persists after a software update, or if there isn’t an update available, you can try formatting your SD card.

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